Tech Support

Information Systems

IS serves as the technology hub for the campus and provides laptops, projectors, and other technology to students, faculty, and staff for classroom use.

Contact the IS Help Desk at tdis@tusculum.edu


WiFi

To connect your personal device to WiFi, follow the instructions below:

  1. Find the TUStudents WiFi network on your device and choose “Connect”.
  2. Enter the password for the TUStudent network. (You should have received this during your admission process; if not, please contact tdis@tusculum.edu.)
  3. Once connected, you will need to open a web browser on that device.
  4. Navigate to a URL, and you will be prompted with the screen below: 

  5. Click the check box and then “Continue”.

You are now connected!

Prohibited Devices

  • Wireless printers
  • Personal wireless routers or wireless access points

  • Chromecast streaming devices
  • Amazon Echo or similar devices

Students are encouraged to bring their own computers or to make use of the computer labs on campus. Every residence hall room at Tusculum has 24-hour per day access to our local area network (LAN), which is included with the cost of tuition. This means that every student with a computer in their room and an Ethernet network card (which can be purchased at most computer stores) will be able to browse the Internet via our high-speed link.

Also, Tusculum students living on campus have the option to upgrade their Internet connections to a broadband service provided by College Cable Services. Under the agreement, College Cable Services offers an optional high speed broadband cable modem Internet service in all Tusculum residence halls and campus houses. The ResNet offering by College Cable Services will provide the bandwidth necessary for XBOX Live or the PlayStation Network, for example.

Tusculum students may connect to the campus-wide WiFi network, which allows our students to stay connected to the Internet even when walking across campus.


SOFTWARE

Requirements

Listed below are the basic requirements for the software you’ll need on your computer while you are a student at Tusculum. Individual academic colleges and majors may have other requirements that augment or supersede this list.

  • Microsoft Office 2013 or newer (Word, Excel, PowerPoint)
  • Microsoft Office for Mac 2011 or newer (Word, Excel, PowerPoint)

  • Adobe Reader
  • Antivirus Software with a current update subscription

Downloads


APPROPRIATE USE OF TECHNOLOGY POLICY


VISIT US

Niswonger Commons, 4F
(423)636-7346 ext. 5346

Hours

Mon – Fri
8 AM – 4:30 PM (Phone & Walk-In)
4:30 PM –  9 PM (Phone & Web)

Saturday
8 AM – 9:30 PM (Phone & Web)

Sunday
12:30 PM – 9:30 PM (Phone & Web)

Our Team

Chris Summey

Director of Information Systems
csummey@tusculum.edu
(423)636-5099 ext. 5676

 

Denise Burns

Systems Administrator
dburns@tusculum.edu
(423)636-7300 ext. 5054

 

Mike Verna

Computer Systems Administrator
mverna@tusculum.edu
(423)636-7300 ext. 5799

Gary Quinton

Instructional Technical Support
gquinton@tusculum.edu
(423)636-7300 ext. 5666

 

Kevin Willis

Technical Support Specialist
kwillis@tusculum.edu
(423)636-7300 ext. 5055

 

Amanda Kyker

Programmer & Analyst
akyker@tusculum.edu
(423)636-7343 ext. 5343